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Phone Service Features
Offered by Blanca Telephone Company


MOST POPULAR FEATURES
Voice Mail Bronze
Voice Mail Gold
Caller ID
Call Waiting/Caller ID
Inside Wire Maintenance
Telemarketer Block


VOICE MAIL SERVICES
Voice Mail


CONVENIENCE FEATURES
Automatic Call Back
Automatic Recall
Call ForwardClick here for instructions for using this feature.
Call Transfer
Call WaitingClick here for instructions for using this feature.
Call Waiting/Caller ID
Distinctive Ring
Selective Call Forward
Speed CallingClick here for instructions for using this feature.
Three-Way CallingClick here for instructions for using this feature.
Wake Up Service


INTERNET FEATURES
Postini E-mail Filter
Web Content Filter


OTHER SERVICES
Additional Listing
Customer Originated TraceClick here for instructions for using this feature.
Directory Assistance
Electronic Payment
Warm Line
PRIVACY FEATURES
Anonymous Call Rejection
Caller ID
Caller ID BlockingClick here for instructions for using this feature.
Caller ID SuppressionClick here for instructions for using this feature.
Do Not Disturb
Non-Listed Number
Non-Published Number
Selective Call Acceptance
Selective Call Rejection
Telemarketer Block


BUSINESS SOLUTIONS
Additional Listing
Call Forward
Call Forward Remote Access
Call Transfer
Directory Number Hunt
Warm Line
Remote Call Forward
Toll-Free Numbers
Voice Mail


LONG DISTANCE RESTRICTIONS
Long Distance Authorization
Toll Denial
Toll Restriction
900 Unblocking


AWAY FROM HOME
Call Forward Remote Access
Number Referral
Number Suspend
Toll-Free Numbers
Click the stars next to our most popular options to find directions
for using these features.

Operator Options
Directory listing or not If non-listed there will be a $1.00/month charge
3rd party calling billed to your number If no, there will be a $1.00/month charge
Collect calls billed to your number If no, there will be a $1.00/month charge
Long distance calls If no, there will be a $1.00/month charge
800 number for your home

Inter-Exchange Carriers (Outside 719 area code)
AT&T · Sprint · MCI · Comm Telesystems Intl · WorldCom · Access · LCI International · Allnet · Target Telecom Inc. · Telephone Express · Excel · Arcada · Telco Communications · Telecom USA · Frontier · IXC-Eclipse · Nextel · Fone.Net
Intra-Exchange Carriers (Inside 719 area code)
Fone Net · AT&T · Sprint · MCI · US WEST · Target Telecom Inc. · LCI International
Arcada · WorldCom · Telephone Express · Frontier · Nextel



bullet900 blocking
BTC blocks 900 numbers as a service to our customers. Customer must unblock this feature to be able to make 900 calls. Subsequent requests to block or unblock will incur a $10 charge.
Fee: Initial Service - NC; subsequent requests $10

bulletAdditional Listing
An additional name or authorized information is listed in addition to the name/number information offered with regular service.
Fee: $1.00 per number/month

bulletAnonymous Call Rejection
  • Rejects incoming calls which have their names and numbers blocked.
  • *77 activates this feature.
  • The caller receives a message that you do not take blocked calls.
  • Callers with private status may unblock their number and call again.
  • Fee: $1.00/month

    bulletAutomatic Call Back
  • Automatically and continuously redial a busy line.
  • *66 activates this feature, *86 to cancel.
  • A distinctive ring indicates that the line is free and connects you when you pick up.
  • Fee: $1.00/month

    bulletAutomatic Recall
    Redial your last caller by dialing *69.
    Fee: $1.00/month

    bulletCall Forward
  • Forward all calls to a predetermined number.
  • Forwarded calls are subject to long distance charges and transmission limitations.
  • *72 activates Call Forward, *73 deactivates.
  • Fee: $1.00/month

    bulletCall Forward Busy
  • Forward calls to a predetermined number when your line is busy.
  • Forwarded calls are subject to long distance charges and transmission limitations.
  • *90 activates Call Forward Busy, *91 deactivates.
  • Fee: $1.00/month

    bulletCall Forward No Answer
  • Forward calls to a predetermined number when your line is unanswered.
  • Forwarded calls are subject to long distance charges and transmission limitations.
  • *92 activates Call Forward No Answer, *93 deactivates.
  • Fee: $1.00/month

    bulletCall Forward Remote Access
  • Activate call forwarding while you are away from your home.
  • Calls are subject to long distance charges and transmission limitations.
  • Fee: $1.00/month

    bulletCall Transfer
  • Call Transfer is packaged with Three-Way Calling to enable you to transfer calls to another phone line.
  • Transfer a call to another line with just a few keys.
  • Calls are subject to long distance charges and transmission limitations.
  • Fee: $1.00/month

    bulletCall Waiting
  • This feature alerts you to an incoming call with a beep while you're already on the line.
  • You may put the first party on hold while you answer the second call.
  • Deactivate this feature on a per call basis and while on the Internet.
  • *70 deactivates this feature on a per call basis and while on the Internet.
  • Fee: FREE

    bulletCall Waiting / Caller ID
  • This combination provides both Caller ID and Call Waiting.
  • *70 deactivates the feature on a per call basis and while on the Internet.
  • This service requires a Caller ID box or a phone with Call Waiting / Caller ID capabilities, both available at Blanca Telephone Company.
  • Fee: FREE

    bulletCaller ID
  • Caller ID records the time, name and number of incoming calls.
  • This service requires a Caller ID box or a phone with Caller ID, both available at Blanca Telephone Company.
  • Caller ID number only is also available.
  • Fee: $4.99/month

    bulletCaller ID Blocking
  • Designate a privacy status on a per call basis by dialing *67 before the phone number you are calling.
  • This service is free to all customers and does not require signing up.
  • The called party receives a "Private" identification instead of your name or number.
  • Fee: FREE

    bulletCaller ID Suppression
  • Designate a privacy status for every call.
  • Designates a privacy status for your line on every call.
  • The called party receives a "Private" identification instead of your name or number.
  • *82 unblocks your identification if your call is rejected due to your privacy status.
  • Fee: FREE

    bulletCustomer Originated Trace
  • Initiate a trace on the last incoming call by dialing *57.
  • The information is forwarded to the phone company, not the subscriber. Further action is then determined.
  • Fee: $1.00 per usage

    bulletDirectory Assistance
    For Colorado directory assistance, dial 719-555-1212 or 1411. Fees vary.
    For United States directory assistance, dial (area code) 555-1212 or 1411. Fees vary.
    For International directory assistance, dial 1411. Fees vary.

    bulletDirectory Number Hunt
    Directory Number Hunt allows calls encountering a busy state on one line to hunt sequentially to your next available line.
    Fee: $3.00/month

    bulletDistinctive Ring
  • This feature assigns two phone numbers to the same line.
  • The second number has a different ring.
  • Distinctive Ring is great for teens and fax machines.
  • Fee: $1.00/month

    bulletDistinctive Ring - Call Waiting
  • This feature assigns two phone numbers to the same line; the second number has a different ring.
  • By combining Distinctive Ring and Call Waiting, this feature alerts you to incoming calls on the second number with a "distinctive ring" when you are already on the line.
  • You may put the first party on hold and answer the second call.
  • You may deactivate the feature on a per call basis and while on the Internet.
  • Fee: $1.00/month

    bulletDistinctive Ring - Voice Mail
  • This feature assigns two phone numbers to the same line; the second number has a different ring.
  • By combining Distinctive Ring and Voice Mail, this feature provides a Voice Mail Box for the second number.
  • Fee: $1.00/month

    bulletDo Not Disturb
  • Program your line to block all incoming calls.
  • Continue to make outgoing calls.
  • Calls are not directed to Voice Mail.
  • This feature is not compatible with Telemarketer Block.
  • Fee: $1.00/month

    bulletElectronic Payment
  • Payments are automatically drafted from Master Card, Visa, Discover.

  • bulletInside Wire Maintenance - Basic
  • This agreement repairs or replaces defective wiring within the customer's home.
  • Pay a low monthly fee rather than hourly fees.
  • Available only on residential accounts.
  • Fee: Landline: $1.41/month; Wireless: $4.41/month

    bulletLong Distance Authorization
  • An authorization code (PIN) is required to make long distance calls from your phone line.
  • Service is only available for Blanca Telephone Long Distance customers.
  • Fee: $1.00/month

    bulletNon-Listed Number
    Your number is not published in the phone book, but is available from Directory Assistance.
    Fee: $ .50/month

    bulletNon-Published Number
    Your number is not published in the phone book or available from Directory Assistance.
    Fee: $ .50/month

    bulletNumber Referral
  • If you move or change your number callers will hear a recording of your new number when they call the old number.
  • A service charge will apply when you reconnect your service.
  • This service is free for the first 90 days for residential and 180 for businesses who move.
  • Fee: $1.00/month

    bulletVacation Service
  • Maintains your phone number on a year-to-year basis without paying for full phone service while you are away.
  • Vacation rates are valid for 3 months during a 12 month period.
  • Fee: Half of local monthly access rate

    bulletRemote Call Forward
  • Publish a local number, but incoming calls are routed to another number.
  • A predetermined number must be provided to the phone company for forwarding calls.
  • Calls are subject to long distance charges and transmission limitations.
  • Fee: $1.00/month

    bulletSelective Call Acceptance
  • Program your phone to accept specified calls from a list you create.
  • Press *64 to set up your list.
  • All other callers will hear an announcement that you are not accepting calls.
  • Fee: $1.00/month

    bulletSelective Call Forwarding
  • Program your phone to forward specified calls from a list you create.
  • Press *63 to set up your list.
  • All other calls will not be forwarded.
  • Fee: $1.00/month

    bulletSelective Call Rejection
  • Program your phone to block specified calls from a list you create.
  • Press *60 to set up your list.
  • Blocked callers will hear the announcement "We're sorry the number you have reached is not accepting calls at this time."
  • Fee: $1.00/month

    bulletSpeed Calling
  • Dial *75 to program up to 30 of your most important numbers.
  • Easy to use with 2 digit codes.
  • Codes will work on each phone plugged into your line, rather than on the phone itself.
  • Fee: FREE

    bulletTelemarketer Block
  • Intercepts and rejects calls from telemarketers.
  • Telemarketers will hear this announcement: "The number you have reached does not accept calls from telemarketers. If you are a telemarketer, please add this number to your 'do not call list' and hang up now. Otherwise, please press 1 or stay on the line."
  • Fee: $1.00/month

    bulletThree-Way Calling
  • Up to 3 parties may participate in a group conversation using this feature.
  • Conference calls are subject to transmission limitations and applicable toll charges.
  • Fee: FREE

    bulletToll Denial
    Restrict all 0+ or 1+ calls on your line.
    Fee: $1.00/month

    bulletToll Free Numbers
    A toll free number is an easy way for family to call home without worrying about PIN numbers or collect calls.
  • $0.119 a minute-flat rate
  • No Monthly fee
  • Local customer service

  • bulletToll Restriction
  • Block long distance calling at your discretion with Toll Restriction.
  • Callers may use calling cards, credit cards and prepaid cards to make long distance calls.
  • Fee: $1.00/month

    bulletVoice Mail
  • This answering system takes messages while you are on the line or not answering.
  • The time, date, and phone number of who called is recorded.
  • Pause, replay, save, or delete messages.
  • Records messages while you are on the Internet.
  • Works when the power is out.
  • Check messages from any phone.
  • This service does not require additional equipment.
  • Fee: Residential: $2.00; Business: $4.00

    bulletWake Up Service
  • Schedule up to 2 wake up calls within the next 24 hours.
  • Use it as a reminder service for important appointments.
  • Works when the power is out.
  • Fee: $1.00/month

    bulletWarm Line
  • Designate a number to be dialed when the phone is left off the hook for a specified amount of time.
  • This service alerts you of a potential emergency situation.
  • The user does not have to remember a number, but simply removes the phone from the hook.
  • Ideal for your children or elderly relatives.
  • Fee: $1.00/month

    bulletWeb Content Filter
    Assists in blocking objectionable material on the Internet
    Fee: $5.00/month

    Call Forwarding
    Automatically forward your calls to another locations when you plan to be away from your telephone for an extended period of time or if you do not wish to receive any calls. Note that you, not the originating party, are billed for any toll charges when the forward-to number is outside your local area.
    Step 1 Dial *72 and wait 4 seconds for a dial tone.
    Step 2 Dial the forward-to number. When the station to which calls are to be forwarded answers, the feature is activated. If the station does not answer or if it is busy, you may hang up and repeat the previous steps. If this is done within 2 minutes of the original attempt, you will hear two beeps, indicating that the call forwarding feature is now in effect.
    Step 3 To deactivate call forwarding and restore normal service, dial *73 and wait 4 seconds for 2 bursts of dial tone, then hang up. All subscribers may avoid the time out period by dialing an octothorp (#).
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    Three Way Calling (3 Party Conference)
    Three Way Calling allows you to have two other parties on the line with you simultaneously.
    Step 1 Depress and release the hook-switch to put the original party on hold. Listen for three bursts of a dial tone followed by a steady dial tone.
    Step 2 Dial the number of the third party. When this party answers, you can talk privately. When you are ready to establish the conference connection, depress and release the hook-switch.
    Step 3 When the originating party hangs up, all parties are disconnected and the call is completed.
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    Speed Dialing
    Program your phone to dial frequently called numbers with fewer keystrokes. Up to 8 numbers may be programmed.
    Step 1 Dial 74 and wait 4 seconds for a dial tone.
    Step 2 Dial a code number (use a number between 2 and 9 inclusive).
    Step 3 Dial the directory number to be stored with the corresponding code. Wait 4 seconds for 2 bursts of dial tone, then hang up.
    Step 4 Repeat steps 1 - 3 for each number to be stored, using a different code each time. You may use these steps to replace previously stored numbers.
    Step 5 To use speed dialing, dial the selected code number and wait 4 seconds for the call to be placed.
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    Call Waiting
    Call Waiting allows you to be notified of incoming calls while you are engaged in a conversation. Using the steps below, you can answer the incoming call without terminating your existing conversation.
    Step 1 An alert tone gives notification of an incoming call. To answer the call, depress and release the hook-switch. This puts the original party on hold and you are then connected to the calling party.
    Step 2 To alternate between calling parties, depress and release the hook-switch.
    Step 3 If you wish to end the original conversation when you hear the call waiting tone, simply hang up. Your call then rings and you are connected to the calling party.
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    Caller ID Release
    If you choose not to be listed in Directory Assistance your phone listing for Caller ID systems will be listed as "Private" instead of releasing your phone number. Some people have their phones blocked to accept calls from "Private" callers. If you are listed as "Private" and desire to have your number released for one call, please follow the directions below prior to placing the call.
    Step 1 Dial *82 or 1182 to cause your number to appear on the calling party's telephone or Caller ID system.
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    Caller ID Blocking
    If you choose to be listed in Directory Assistance your phone number will be provided to Caller ID systems. Caller ID Blocking allows you to prevent your number from being displayed on other Caller ID telephones on a per-call basis. In lieu of your number being displayed the word "Private" will appear instead. Please follow the directions below to block your number from being displayed prior to making your call.
    Step 1 Dial *67 to cause a "Private" to be displayed on the calling party's telephone.
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    Customer Originated Trace
    Customer Originated Trace enables a subscriber of the Blanca Telephone Company to initiate a trace on the last incoming call. The trace information, including the traced telephone number, the date and time of the call to be traced is printed at the Blanca Telephone Company's office printer. The trace information may be forwarded to a law enforcement agency.
    Step 1 Hang up from the annoying call.
    Step 2 Pick up the phone and dial *57.
    Step 3 Dial 1 to activate the trace, or hang up to cancel.
    Step 4 $1.00 will be charged for each activation.
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    TOUCH-TONE: Touch-tone service is also available. Please contact the Blanca Telephone Company (719/379-3222) if you wish to purchase touch-tone equipment.


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    For Questions and Answers Please Call:
    719/589-2964 or 719/379-3839
    btc@fone.net

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